Meds Solution UK

Effective Date: 08 March 2022
Last Updated: 22 january 2026

Meds Solution UK (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you use our website and services.

This policy is designed in compliance with the UK General Data Protection Regulation (UK GDPR) and applicable data protection laws.

1. Who We Are

Organization Name: Meds Solution UK
Registered Address: London NW1 3JR, United Kingdom
Email: support@medssolution.com
Phone: +44 7480 889519
Website: https://www.medssolution.com

Meds Solution UK provides certifications, exam preparation, and mentoring services for medical doctors, supporting both UK-based and international candidates in achieving Royal College UK examinations and certifications.

2. Who This Policy Applies To

This Privacy Policy applies to:

• Medical doctors and trainees

• National and international users

• Visitors aged 18 years or older

By using our website, you confirm that you meet the minimum age requirement.

3. Personal Data We Collect

We may collect and process the following personal data:

Identity & Contact Information

• Full name

• Email address

• Phone number

• Postal address

Professional Information

• Medical specialty

• Qualifications

• Country of practice

Account Information

• Username and password (where account access is required)

Academic & Evaluation Data

• CVs

• Certificates

• Exam or assessment results

Financial Information

• Payment details (processed securely via third-party payment providers such as bank transfer or PayPal)

Important: We do not collect or process any health-related or medical patient data.

4. How We Collect Data

We collect personal data through:

• Contact forms

• Account registration (when applicable)

• Evaluation or assessment submissions

• Direct communication via email

5. How We Use Your Data

Your personal data is used strictly for legitimate purposes, including:

• Account creation and management

• Providing certifications, mentoring, and exam-related services

• Evaluation and assessment of qualifications

• Responding to enquiries and providing support

• Legal and regulatory compliance

We do not sell or misuse your personal data.

6. Cookies and Website Functionality

We use essential cookies only to ensure proper website functionality and security. These cookies are necessary for the operation of the website and do not track users for marketing or advertising purposes.

7. Third-Party Services and Partners

We may share limited personal data with trusted third parties only where necessary, including:

• Payment service providers (e.g., PayPal, bank transfer services)

• Professional partners such as:

  • Royal College of Surgeons (RCS) of Ireland

  • Royal College of Physicians and Surgeons (RCPS) of Glasgow

  • Royal College of Surgeons (RCS) of London

All third parties are required to handle data securely and in compliance with applicable data protection laws.

8. International Data Transfers

We do not store or process personal data outside the United Kingdom.

9. Legal Basis for Processing

Under UK GDPR, we process personal data based on:

• User consent

• Performance of a contract

• Legitimate interests related to educational and professional services

• Legal obligations

You may withdraw your consent at any time.

10. Your Data Protection Rights

You have the right to:

• Access your personal data

• Request correction of inaccurate or incomplete data

• Request deletion of your data

• Withdraw consent at any time

To exercise your rights, please contact us by email at:
support@medssolution.com

We will respond within the timeframe required by law.

11. Data Retention

We retain personal data only while your account remains active, unless a longer retention period is required by law or regulatory obligations.

12. Data Security

We take data security seriously and use appropriate technical and organizational measures, including:

• Encrypted data storage

• Secure servers

• Restricted access controls

While no system is completely secure, we take all reasonable steps to protect your information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated to users via email notification and/or website notice.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

📧 support@medssolution.com
📍 London NW1 3JR, United Kingdom
📞 +44 7480 889519